This is lesson 1 of the Symantec DeepSight Early Warning Services portal course. This course includes a total of seven lessons, click on a link below to access the remaining lessons. Please fill out a course evaluation once you have completed this training.
Contact Symantec Technical Support at 800-342-0652 if you have a technical issue. For non-technical issues, such as licensing or password resets, contact Customer Care at 800-721-3934.
- Lesson 1: DeepSight Early Warning Services Overview
- Discuss the variety of intelligence the portal provides
- Set up your account and familiarize yourself with the portal
- Review the analyst journals
- Determine who to contact if you have a problem
- Describe what is covered in the lessons of this course - Lesson 2: Building Technology Lists
- Understand how technology lists can help your organization focus on key intelligence
- Use DeepSight to create an effective technology list - Lesson 3: Creating Alerts
- Manage delivery methods
- Understand how alerts can simplify monitoring of key intelligence
- Use DeepSight to configure alerts - Lesson 4: Leveraging Alerts and Research
- Understand how you can find and utilize alerts
- Use the Research page to close operational issues - Lesson 5: Utilizing DataFeeds
- Describe information in the DataFeeds tab
- Utilize the User Audit log - Lesson 6: Creating Custom Reports
- Run a custom report
- Schedule a report - Lesson 7: Managing the Company Profile, Users, and Licenses
- Change company profile information
- Add a new user
- Update a user's information and assign a license to a user
- Add a license
- Determine license usage
Published May, 2013.
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